Plain English. No surprises. We collect only what we need to respond to your enquiry — nothing else.
teamORQ Tech Solutions (“teamORQ”, “we”, “our”, “us”) operates teamorq.com. We are a B2B technical agency based in Mumbai, India. This Privacy Policy explains how we collect, use, and protect information about visitors to our website.
Questions about this policy can be directed to [email protected].
We collect information only when you actively choose to provide it — specifically when you use our contact form. The information collected includes:
We do not collect any other personal information unless you choose to provide it in the body of your message.
We use the information you provide solely to:
We do not sell, trade, rent, or share your personal information with third parties for marketing or commercial purposes.
We use Google Tag Manager (GTM) to manage analytics and tracking tools on this website. GTM is a container that loads the scripts described below without storing personal data itself.
Google Analytics collects anonymised usage data, including pages viewed, time spent on the site, and approximate geographic location. This data is aggregated and does not identify you personally. You can opt out at any time by installing the Google Analytics opt-out browser add-on.
Microsoft Clarity is a session recording and heatmap tool that helps us understand how visitors interact with our website — including mouse movements, clicks, and scroll behaviour. Clarity does not capture passwords, payment details, or other sensitive form fields. Data collected is anonymised and is not used to identify you personally. Microsoft’s use of this data is governed by their Privacy Statement.
We use Resend to deliver email communications. When we respond to your enquiry by email, your email address is processed by Resend as a data processor acting on our behalf. Resend does not use your information for any purpose beyond message delivery.
Our website includes an AI-powered chat assistant called Q. When you use Q, the text of your messages is sent to Anthropic (the maker of Claude) via their API, which processes your input and returns a response. Anthropic acts as a data processor in this context. Your messages are not stored by teamORQ after your session ends.
Conversation history is held in memory only for the duration of your active session and is discarded when you close the chat or leave the page. We do not log, store, or review chat transcripts.
Please do not enter personal, sensitive, or confidential information into the chat. Q is designed to answer general questions about teamORQ and is not a secure channel for sharing private data.
Anthropic’s use of data submitted via their API is governed by their own Privacy Policy.
Our website uses cookies for the following purposes:
You can control or disable cookies through your browser settings. Disabling cookies will not prevent you from using our website, though some analytics features may be affected.
We do not currently operate a newsletter. If we introduce one in the future, we will collect your email address only with your explicit consent, will clearly explain how it will be used, and will provide a straightforward way to unsubscribe at any time.
We retain contact enquiry data for as long as necessary to manage our client relationship, typically no longer than three years after the last communication. You may request earlier deletion at any time — see Section 10.
Under the Digital Personal Data Protection Act, 2023 (India), you have the right to:
To exercise any of these rights, please write to us at [email protected]. We will respond within a reasonable time and in no case later than 30 days.
Our website may contain links to third-party websites. These links are provided for convenience and reference only. teamORQ is not responsible for the content, privacy practices, or data handling of any third-party site. We encourage you to review the privacy policy of any site you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The “Last Updated” date at the top of this page will reflect any revisions. Continued use of the website after a change constitutes acceptance of the revised policy.
For any questions, concerns, or requests relating to this Privacy Policy, please contact us at [email protected]. We are based in Mumbai, India.